DuneTreasure FAQ

1. How long does shipping take?

Orders are typically delivered within 7 to 14 business days. Delivery times may vary depending on your location.

2. Can I track my order?

Yes! Once your order is shipped, tracking information will be provided. You can check your order status anytime on our Track Your Order page.

3. What is your return policy?

We accept returns within 15 to 90 days, depending on the product purchased. Please ensure the item is in its original condition.

4. How do I request a return?

To request a return, contact our customer support with your order number and reason for return. Our team will guide you through the process.

5. Do I have to pay for return shipping?

Return shipping policies may vary depending on the product. Our support team will provide details for your specific return.

6. Can I change or cancel my order?

Orders can be changed or canceled before they are shipped. Please contact our support team as soon as possible to make changes.

7. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout.

8. Do you ship internationally?

Yes, we ship to most countries. Shipping times and costs may vary depending on your location.

9. Who do I contact if I have an issue with my order?

For any order-related questions or concerns, please reach out to our customer support via email or our contact page.

10. Are the products on DuneTreasure authentic?

Absolutely! All items sold on DuneTreasure are 100% authentic and sourced from trusted suppliers.